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After-Sales Service & Repairs

Our aim is to provide the best service possible for you and your Čezeta. We do this is by offering a 'Čezeta At Home' repair and maintenance service. This ensures a quick and seamless service where we send a Mobile Service Engineer to service and maintain your Čezeta quickly and conveniently from the comfort of your own residence at no extra charge. Our service time is typically 14 days.

Included in the price

2-years / 40,000 km

(whichever comes sooner) parts and labour.

1-year Europ Assistance breakdown assistance or recovery of scooter to a Čezeta Authorised Service Partner and for rider and passenger taxi up to 50 km plus train/bus onward journey home as required.

1-year 24/7 Personal Assistant (concierge assistance) for everything you might need arranging.

Extended warranty

Available as an option with a longer time period in lieu of the Standard Warranty for repairs only:

4kWh

5-years/80 000 km

(whichever comes sooner) parts and labour.

6 & 8.5kWh

5-years/100 000 km

(whichever comes sooner) parts and labour.

Easy Maintenance

Unlike traditional petrol motorcycles, an electric one requires none of the oil changes, fuel filters, spark plugs or emission checks that are part of servicing - and even brakes are less worn through the Sway throttle. Instead, we recommend that you arrange an annual general inspection of your vehicle by a local mechanic to ensure the safety of your Čezeta. Please note that your warranty will not be affected if you choose not to arrange such inspections.

Recommended work is usually around an hour and concentrates on: tyre condition and alignment, brake check and brake fluid replacement, electrical system safety check, mechanical review of the frame and bearings, upgrades to your Čezeta's software and valet service.

We have a series of online videos to assist your mechanic in all the recommended tasks.

Local Service Partners

We will normally send a Čezeta mobile service engineer to service and maintain your Type 506 from the comfort of your own home, but in the rare event that we should not be able to come to you, then you may use one of our Čezeta Authorised Service Partners. Our aim is to expand this network of service locations to every country in Europe in the near future. If extensive work is required, we are happy to arrange transport of your Čezeta to/from our factory in the Czech Republic.

Questions & Answers

The most common enquiries are answered below.
If you have any other questions please do not hesitate to contact us.

Sales

1. Where can I buy a Čezeta 506?

The home page lists the upcoming production of 506 for immediate reservation - or you may make a custom-build order from the configurator. Typically build and delivery can take 2-3 months.

2. Where do you deliver to?

The 506 has EU homologation and is road legal in all EU countries and Switzerland. We can deliver to other countries, subject to some conditions regarding registration and after-sales service.

Warranty

3. What is the warranty?

The Type 506 is supplied with a Standard warranty of 2-years / 40,000 km (506/01 - 506/04), or an optional Extended warranty of 5-years / 80,000 km (4kWh) or 5-years / 100,000 km (6kWh and 8.5kWh).

Maintenance

4. What maintenance is required?

An electric motorcycle requires no oil changes, fuel filters, spark plugs or emission checks. Instead we offer an optional annual Maintenance Inspection of your vehicle with an Authorised Partner (where available) who will implement any available upgrades that improve your Čezeta.

Licence

5. What licence do I need?

The Type 506 is in European class "L3e-A1" (up to 11 kW power). It is possible to ride it with a car licence in the Czech Republic, Slovakia, and several other European states. Other countries like Austria, France and the UK require a 1-day basic training course without test. Each country has its own conditions and if in doubt please contact your local driving authorities.

6. What about insurance?

In the EU, insurance is done in the same way as with any other vehicle, and available from all major providers. It is usually cheap, for example the current year insurance cost in the Czech Republic is the equivalent of €150 per year, depending on age and history.

7. Can I ride on the motorway?

Yes, with your A1 licence.

Cost

8. How much does it cost to run?

It costs €0.80 for 100km, about 1/10th of the cost of running a diesel car. It's probably the cheapest way to travel around apart from a bicycle.

Batteries

9. How do I charge the scooter?

Plug in the charging cable provided into the scooter's on-board charger and the other end into any standard 120-240V household socket. Charging is completely automatic, and will stop when charging is completed.

10. How long does it take to charge the battery pack?

It charges at a rate of 42 km per hour from a domestic 220-240v socket. Lower voltages will be proportionally slower.

11. How do I know when to charge the battery pack?

There is a meter in the instrument panel that reads just like a petrol gauge. If you are running low, a warning light will flash and we recommend you switch to the slowest mode.

12. Are the batteries safe?

The battery pack uses Panasonic 18650 Li-ion cells (the same cells as used by Tesla), proven safe and recyclable cells with long lifetimes when properly operated.

13. How big is the battery pack?

You have a choice of 4 kWh, 6 kWh or 8.5kWh.

14. What are the ranges of the battery packs?

Roughly speaking, the smallest 4kWh battery will give an AVERAGE of around 85km, the 6kWh gives 125km and the 8.5kWh about 170km. These figures are highly variable depending on the weight of the rider, terrain, temperature, wind and speed.

15. How long does the battery pack last?

If looked after correctly, tests indicate a peak life of 2000 cycles over 10 years, which is in the range of 200,000 - 300,000km depending on the size of the pack. During this time, its capacity (and range) falls by around 20%, but of course it remains useable in the bike or maybe recycled. The pack contains electronic management systems and is maintenance free.

Other

16. Does the Čezeta make any noise?

Practically nothing, there isn't even a drive belt to make noise, just the wind as you ride. For city use, use of the optional bluetooth speaker is useful to assist you alerting people to your presence.

17. Can I carry a passenger?

Yes, it's a limousine scooter with a long saddle and running boards so there is plenty of room for a passenger. Where the law allows, ladies and Scottish gents may sit comfortably sideways on the rear to preserve their modesty.

PROJECT

INNOVATION – ČEZETA MOTORS
S.R.O.(CZ.01.1.02/0.0/0.0/17_109/0011087) is co-financed by the European Union.

The award to čezeta motors s.r.o. is for introducing product and manufacturing innovation in the town of Prostějov in the Olomouc region.